FAQ

Q: What’s the maximum number of subscribers and throughput of IPLOOK’s products?

▪ Commercial Network: 1M subscribers ▪ Max Capacity: 10M subscribers ▪ Supports 10/25/40/100 GbE Ethernet Adapter and Smart NIC

Q: I want to know if the system update or upgrade will be charged after I purchase IPLOOK’s products?

System updates and upgrades are free during the warranty period. If you have purchased the operation and maintenance service, system upgrades will not be charged even after the warranty period.

Q: How about post-sales service of IPLOOK’s products? How long is the warranty period?

The warranty period is one year. During this period, IPLOOK will solve all problems caused by non-human factors for free.

Q. Can I test your products and solutions?

Of course, you can test our core networking products and even try them for FREE!

Q. What’s the maximum number of subscribers and throughput of IPLOOK’s products?

▫ Commercial Network: 1 million subscribers
▫ Max Capacity: 10 million subscribers
▫ Supports 10/25/40/100 GbE Ethernet adapters and Smart NICs

Q. What about the interoperability between IPLOOK’s products and eNodeBs of different brands?

Our 3GPP-compliant Core Network products have been tested and integrated with all leading radio vendors, such as ZTE, HUAWEI, Ericsson, NOKIA, Airspan, Baicells, Parallel and Comba etc.

Q. IPLOOK’s Core Network support which kinds of interfaces?

All the interfaces comply with 3GPP standards..

Q. Can IPLOOK achieve easy OAM?

We provide an EMS (Element Management System) for operation and maintenance to achieve unified management.

Q. I want to know if the system update or upgrade will be charged after I purchase IPLOOK’s products?

System updates and upgrades are all free during the warranty period. If you have purchased the operation and maintenance service, system upgrades will not be charged even after the warranty period.

Q. How about post-sales service of IPLOOK’s products? How long is the warranty period?

The warranty period is one year. During the warranty period, IPLOOK will solve all problems caused by nonhuman factors for free.

Q. Does your core network product support deployment on Cloud?

Yes, our core network products (e.g., IMS, EPC, 5GC) are fully virtualizable, highly scalable, and can be deployed on COTS and cloud platforms (OpenStack, Kubernetes, VMware, AWS, etc.).

Q. Is IPLOOK 5GC SA or NSA mode？Enable interworking with 4G network？

Our dual-mode 5GC supports both NSA and SA networking, enabling seamless interworking between 4G and 5G networks and facilitating smooth migration.

Q. Can your core network be used for redevelopment? Can you open the interfaces and source codes？

IPLOOK can provide customized development and services to meet different personalized needs. We have standard APIs (RESTful, SOAP, etc.) open to third-party platforms, but we cannot open the source codes.

Q. What new products will you launch in the future?

IPLOOK keeps innovating and you'll see more of our enhancements, such as enhancement in 5GS in the future. For more details please check our product roadmap here: https://www.iplook.com/info/iplooks-product-roadmap-vision-for-the-future-i00319i1.html

Q. Can you show me some successful cases?

IPLOOK has successfully deployed our core network solutions for MNO, MVNO, WISP and many other private network solutions for vertical industry. For the deployment details, you can check our previous post: https://www.linkedin.com/feed/update/urn:li:activity:7138827126262153216/

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