Answers to Your Telecom Questions

We provide risk-free, phased migration methodologies for replacing legacy vendors (e.g., Huawei, Ericsson, ZTE). By setting up dual-homing signaling routes and utilizing batch subscriber export/import tools for HSS/HLR and UDM, subscriber profiles and authentication keys (Ki/OPc) are synchronized in advance. Cutover is executed during maintenance windows with zero subscriber service interruption and comprehensive immediate rollback mechanisms.

IPLOOK runs on standard x86 COTS servers (e.g., Dell PowerEdge, HP ProLiant, Supermicro) supporting Intel Xeon Scalable processors. For high-throughput user plane (UPF/SGW-U/PGW-U), we recommend 10G/25G/100G NICs with DPDK and SR-IOV enabled. Minimal lab/PoC configurations require as little as 16 vCPU cores and 32GB RAM, while commercial carrier deployments are sized according to target concurrent sessions, busy hour call attempts (BHCA), and peak throughput.

We offer both models based on project scope. Virtualized deployments, configurations, and interconnect testing are typically executed remotely via secure VPN links by IPLOOK's senior TAC engineers. For large-scale MNO rollouts, mission-critical cutovers, or complex local interconnects, IPLOOK dispatches experienced Field Application Engineers (FAEs) or collaborates with local certified System Integrators (SIs) to perform on-premise installation and Site Acceptance Testing (SAT).

IPLOOK natively supports standard 3GPP Diameter interfaces (Gy for online credit control, Gz for offline charging, Ro for converged billing) as well as 5G Service-Based Architecture (SBA) CHF (Nchf) interfaces. Furthermore, we expose extensive RESTful HTTP/2 APIs to connect seamlessly with proprietary CRM, ERP, and payment gateways, enabling rapid tariff provisioning and zero-latency balance deductions.

Pure software or cloud container installations take 3 to 5 business days. End-to-end integration—including eNodeB/gNodeB interconnect, roaming links, BSS/OSS integration, and standard Factory/Site Acceptance Testing (FAT/SAT)—typically takes 2 to 4 weeks depending on customer readiness. Lightweight Private LTE/5G micro-boxes can be commissioned on edge nodes in under 2 hours via automated Helm charts.

For turnkey appliance orders, server equipment is pre-flashed, rigorously burn-in tested in our lab, and shipped via expedited international air freight (supporting EXW, FOB, CIF, or DDP terms) with standard customs compliance documentation.

Our carrier solutions support multiple redundancy architectures: 1+1 Active-Standby, Active-Active load balancing, and multi-node N+M pooling. For geographic disaster recovery, IPLOOK deploys geo-redundant clusters across separate physical data centers with real-time subscriber state replication, delivering sub-second failure detection and automatic session preservation (RPO = 0, RTO < 1s).

IPLOOK core network software is built on cloud-native microservices architecture, supporting hitless In-Service Software Upgrades (ISSU). Individual network functions (NFs) and control plane components can be patched or upgraded via rolling canary updates without terminating active voice calls (VoLTE/VoNR) or dropping existing data bearer sessions.

We provide a 1-year standard warranty on software, paired with tiered 24/7/365 Annual Maintenance Contracts (AMC). For Critical Severity 1 incidents (e.g., service outage or core control plane failure), our response time is ≤ 15 minutes with continuous remote troubleshooting until full recovery. Regular non-critical inquiries and feature requests are addressed within guaranteed business-hour SLAs.

Compliance with national telecom regulations is mandatory. IPLOOK embeds fully standard ETSI/3GPP Lawful Interception gateways supporting standard X1 (administrative), X2 (Interception Related Information - IRI), and X3 (Content of Communication - CC) interfaces, allowing secure handoff to authorized law enforcement agencies (LEAs).

Our solutions feature end-to-end zero-trust perimeter defense, integrated signaling firewalls for SS7, Diameter, and HTTP/2 interfaces to prevent spoofing and DoS attacks, robust authentication via AAA/AUSF, strict IPSec/TLS 1.3 encryption across all network links, and full GDPR compliance for subscriber profile handling.

We offer perpetual capacity licenses, OPEX-friendly software subscriptions (SaaS), and flexible pay-as-you-grow schemes tier-scaled by active subscriber count (SIMs) and data plane throughput (UPF bandwidth).

Typically, we accept Wire Transfer (T/T) and confirmed irrevocable Letter of Credit (L/C) structured around project delivery milestones (e.g., contract deposit, software license activation, and Final Site Acceptance SAT sign-off).

Yes. In addition to standalone software licensing, we offer pre-integrated turnkey bundles like Compact EPC and micro-box 5GC appliances for rapid on-premise plug-and-play installation.

IPLOOK adopts a transparent commercial model designed to maximize operator ROI. For multi-regional rollouts or group-level operators, our centralized OAM, unified NFV resource pooling, and multi-tenant scaling licenses significantly reduce both CapEx per subscriber and long-term OpEx.

Founded in 2012, IPLOOK is an established core network vendor with global R&D and operations centers in Hong Kong, Guangzhou, Nanjing, and Istanbul, backed by 100% self-developed, carrier-grade core stack capabilities.

IPLOOK has deployed scalable core network solutions in over 50 countries across diverse operator business models:

• Tier-1/Tier-2 MNOs: Commercial 4G/VoLTE deployment for ONDO LLC (Mongolia) serving 500K capacity; nationwide 4G EPC/IMS rollout for LTC Mobile (Liberia); carrier-grade network infrastructure for Acclinks (Kiribati); and 2G/3G/4G converged disaster-recovery core for Sabafon (Yemen).
• MVNO & MVNE: Full MVNO core network for NETGSM (Türkiye) scaling over 1 million subscribers; one-stop mobile service core for Talkio Mobile (Uganda); and the national-coverage MVNE platform for HAMILTON (Uganda) connecting 600K+ subscribers across 3 major host MNOs.
• FWA Broadband: Commercial 4G/5G converged FWA network for Unitel (Cape Verde) with 200K+ connections, and nationwide LTE Pro wireless broadband deployment for CIDATA (Ivory Coast).
• Private Enterprise Networks: Converged 4G/5G standalone private network for ALCON (Brazil) supporting 100K capacity and multi-vendor radio connectivity.

IPLOOK strictly adheres to 3GPP and GSMA standards. We are an active member of the GSMA, ETSI, and Open RAN coalitions, providing fully certified interworking functions including SEPP and DRA.

Yes! We support lab PoC testing, remote test environments, and trial licenses for qualified operators. Contact our team to schedule an online trial or live demonstration.

Sure! Explore our facilities via our online Corporate Gallery or contact us to arrange an on-site visit to our global offices.