IPLOOK

CUSTOMER Services
At a glance
•       24/7 On-line Technical support
•       Emergency on-site support
•       Customized SLA
•       One year warranty period
•       Free software upgrades
•       Unlimited expansion
•       Convenient Warranty Services
•       Comprehensive training and knowledge transfer
Industry proven products
Comply to 3GPP standard, IPLOOK develops high performing mobile core network software technology that can be deployed in Telecom operators, system integrators, residential, enterprise and industrial markets.

Deployment can be as a standalone network on virtual software platform, or interconnected with existing network services to extend wireless services anywhere in the world.
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Training
Training at every stage—from product overviews to systems installation, commissioning, and maintenance

On-site training at customer locations, as well as at our dedicated training center
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Operation and maintenance scheme
IPLOOK Product  Support Services offers CT foundation service that perform continuous and reliable maintenance services based on the Service Level Agreements (SLAs) you choose.
IPLOOK CT Foundation Service provide flexible service offering portfolio, which include Onsite service to help you maintain a more efficient and stable network environment and improve network productivity, and the Basic Service is provided as collaborative solution for your maintenance team or certified IPLOOK partners, to support them maintain a more efficient and stable network environment and improve network productivity.
Service
offerings
IPLOOK CT Foundation Service
Basic Service Basic Service
9x5xNBD 24x7x4 9x5xNBD 24x7x4
Technical Support
Center (TSC)
support
(E-mail & Hotline)
24x7 24x7 24x7 24x7
Advanced Hardware
Replacement
9x5xNBD-Ship 24x7x4 Hour -
Arrive
9x5xNBD-Ship 24x7x4 Hour -
Arrive
Onsite Support / / 9x5xNBD-Ship 24x7x4 Hour -
Arrive
Software Support YES YES YES YES
Operation office all over
the world
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Send us a message with the form below. We will contact you as soon as possible.
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WE' D LOVE TO HEAR FROM YOU
WE' D LOVE TO HEAR FROM YOU
Contact Us
WE' D LOVE TO HEAR FROM YOU
WE' D LOVE TO HEAR FROM YOU
Contact Us