FAQ
Technical support and service information for telecom customers
Can I test your products and solutions?
Yes! Contact us for a trial!
Max subscribers and throughput of IPLOOK's core networks?
Max Capacity: > 5M
Throughput: 1Tbps
Interoperability between IPLOOK products and base stations ?
Our 3GPP-compliant Core Network products have been tested and integrated with all leading radio vendors, such as ZTE, HUAWEI, Ericsson, NOKIA, Airspan, Baicells, Parallel and Comba etc.
Can IPLOOK achieve easy OAM?
We provide an EMS (Element Management System) for operation and maintenance to achieve unified management.
Is IPLOOK 5GC SA or NSA mode？Enable interworking with 4G？
Our dual-mode 5GC including both NSA and SA supports 4G/5G interworking and enables a smooth migration.
How about post-sales service of IPLOOK’s products? How long is the warranty period?
The warranty period is one year. During the warranty period, IPLOOK will solve all problems caused by nonhuman factors for free.
Does your core network product support deployment on Cloud?
Yes, our core network products (e.g., IMS, EPC, 5GC) are fully virtualizable, highly scalable, and can be deployed on COTS and cloud platforms (OpenStack, Kubernetes, VMware, AWS, etc.).
Is IPLOOK 5GC SA or NSA mode？Enable interworking with 4G network？
Our dual-mode 5GC supports both NSA and SA networking, enabling seamless interworking between 4G and 5G networks and facilitating smooth migration.
Can your core network be used for redevelopment? Can you open the interfaces and source codes？
IPLOOK can provide customized development and services to meet different personalized needs. We have standard APIs (RESTful, SOAP, etc.) open to third-party platforms, but we cannot open the source codes.
What new products will you launch in the future?
IPLOOK keeps innovating and you'll see more of our enhancements, such as enhancement in 5GS in the future. For more details please check our product roadmap https://www.iplook.com/info/iplooks-product-roadmap-vision-for-the-future-i00319i1.html .
Can you show me some successful cases?
IPLOOK has successfully deployed our core network solutions for MNO, MVNO, WISP and many other private network solutions for vertical industry. For the deployment details, you can check our previous post: https://www.linkedin.com/feed/update/urn:li:activity:7138827126262153216/.
May I browse your company's corporate environment?
Sure! You can explore our company environment by visiting our website: https://www.iplook.com/art/gallery-39.html or arrange an on-site visit.
